Category: Citrix

Clean up a corrupted ICA Client (XenApp Online Plug-in) installation Summary In some cases, uninstalling the Presentation Server Client leaves some files on the computer and in the registry. This article describes how to remove those files. Procedure Caution! This procedure requires you to edit the registry. Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Back up the registry before you edit it. Use Add or Remove Programs […]

Symptoms You are unable to install the new XenApp Online Plug-in for Hosted Apps 11.2 and receive the following error message: “Error:Citrix online plug-in The requested operation for the Citrix online plug-in has failed. To see more information, click View Log. Contact the help desk and provide the log information.” Note: You can receive the following possible errors during attempt to install: If you select to view the log file, you find the following content. 14:28:45: Error – CComponentManager::GetInstallStatus(400) – Installation NOT successful for ‘HDX Flash’, error: 1603. 14:28:45: Warning – CComponentManager::GetInstallStatus(405) – Installation NOT successful for ‘Program Neighborhood Agent’, […]

Pictorial representation:   Step-by-Step Explanation:   Step XenApp XenDesktop 1 User requests a connection to a desktop or application. Users initiate the process by launching an application or desktop through the Citrix client, a shortcut create by Receiver, or a link on Web Interface. 2 Web Interface queries the XenApp Zone Data Collector (ZDC). The Web Interface passes the request to the appropriate controller, along with authentication and user information. Web Interface queries the XenDesktop Controller (XDC). The Web Interface passes the request to the appropriate controller, along with authentication and user information. 3 ZDC returns best server information. Using […]