1) Stop the service Symantec Endpoint Protection Manager in the task manager.
Delete the following folders :
C:Program FilesCommon FilesSymantec SharedSymcDatasesmvirdef32
C:Program FilesCommon FilesSymantec SharedSymcDatasesmvirdef64
C:Program FilesCommon FilesSymantec SharedSymcDatasesmipsdef64
C:Program FilesCommon FilesSymantec SharedSymcDatasesmipsdef64
2) Execute regedit and make a backup of :
HKEY_LOCAL_MACHINESOFTWARESymantec; Go into HKEY_LOCAL_MACHINESOFTWARESymantecInstalledApps; and delete the following values :
HKEY_LOCAL_MACHINESOFTWARESymantecInstalledAppsSymcData-sesmvirdef32
HKEY_LOCAL_MACHINESOFTWARESymantecInstalledAppsSymcData-sesmvirdef64
HKEY_LOCAL_MACHINESOFTWARESymantecInstalledAppsSymcData-sesmipsdef32
HKEY_LOCAL_MACHINESOFTWARESymantecInstalledAppsSymcData-sesmipsdef64; Go into HKEY_LOCAL_MACHINESOFTWARESymantecSharedDefs; and delete the following values :
HKEY_LOCAL_MACHINESOFTWARESymantecSharedDefsSymcData-sesmvirdef32
HKEY_LOCAL_MACHINESOFTWARESymantecSharedDefsSymcData-sesmvirdef64
HKEY_LOCAL_MACHINESOFTWARESymantecSharedDefsSymcData-sesmipsdef32
HKEY_LOCAL_MACHINESOFTWARESymantecSharedDefsSymcData-sesmipsdef64
3) Click Start > Settings > Control Panel.
Click Add/Remove programs.
Click LiveUpdate.
Click on Remove.
Follow the screens to uninstall liveupdate.
In Windows explorer, delete the following folders if present :
C:Documents and SettingsAll UsersApplication DataSymantecLiveUpdate
C:Program FilesSymantecLiveUpdate
4) Install LiveUpdate using LUSETUP.EXE witch if in the install files of SEP, in the following folder:
…SEPMLUSETUP.EXE
Open a MSDOS prompt and execute the following command :
C:Program FilesSymantecSymantec Endpoint Protection Managerbinlucatalog -cleanup
C:Program FilesSymantecSymantec Endpoint Protection Managerbinlucatalog -update
<
p>It should solve the Liveupdate problem of not getting the latest definitions.
