SEP: Enable SyLink logging for SEP client communication troubleshooting

To create a Sylink log manually:

Locate the following value in the registry at the specified location found below:

[HKEY_LOCAL_MACHINESOFTWARESymantecSymantec Endpoint ProtectionSMCSYLINKSyLink]

Right

Click on the SyLink Key, and chose New > String Value. In the field provided type DumpSylink, then hit Enter.

Right

Click on DumpSylink, and click Modify. In the Value data field, specify the location and name desired for the dump file. (I.E. C:logsSylink.log) Then click OK.

A restart the SMC service after the change is necessary.

<p>Go to <b>Start</b>, select <b>Run</b>, and in the field provided type: <b>smc -stop, </b>then click<b> OK.</b>      

Go to Start, select Run, and in the field provided type: smc -start, then click OK.

Make sure to turn off the logging by removing the above added string value from the registry as it will increase in size quickly.

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