Scenario:
When you setup Outlook 2010 in Citrix XenApp Server Desktop session and you launch the application for the first time within the session as end user. You configure the Outlook to use the ‘No email support’ and use the ‘recommended settings’. You notice that your mouse Cursor/Pointer Display doesn’t appear in Outlook application though it just works fine for other applications in the same server desktop session.
Fix:
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p>Have the Outlook launched as the end user at least once in a full desktop (RDP or runas) locally on the server. So that Outlook will have all of the files updated and refreshed on the serve in order for proper rendering. Then launch the same desktop session and you’ll have the Cursor displaying fine for Outlook.
