The IMA Service Fails to Start After Restarting the XenApp Server

Symptoms After you restart a XenApp server, the IMA Service fails to start. The following error is displayed in the System Event Log. "Failed to load plugin C:Program FilesCitrixSystem32CitrixIMASubsystemsRADESessionSs.dll with error IMA_RESULT_FAILURE" Cause If the RADESessionSs.dll plugin is present in the IMA Subsystems directory, the RadeOffline.mdb file is either missing or corrupt. Resolution To resolve the preceding issue, complete the following procedure: Run the following command from the affected server to re-create the RadeOffline.mdb file, as shown in the following screen shot: Dsmaint recreaterade Restart the IMA Service after the RadeOffline.mdb file is re-created. More Information Refer to the Knowledge […]

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Troubleshooting: Windows Server Connectivity Issues

It’s most common scenario observed with Windows 2003 Servers where you wouldn’t be able to connect to the server as well as server can’t connect to the network apart being able to ping itself Check the NIC cable status: Connected properly, showing Green indicators, patched to the proper Vlan switch port PING Command: Check the ping command responses/results TRACERT Command: Check to know route to the server IPCONFIG Command: verify that default gateway and subnet masks are fine IPCONFIG /RENEW Command: If using DNS, trying renewing the IP address ROUTE PRNT Command:

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How to reset “Internet Protocol (TCP/IP)” in Windows Server 2003

SUMMARY If you click the Internet Protocol (TCP/IP) entry in the This connection uses the following items list that is displayed in the Local Area Connection properties, you may notice that the Uninstall button is unavailable (disabled). This behavior occurs because the Transport Control Protocol/Internet Protocol (TCP/IP) stack is a core component of Microsoft Windows Server 2003 and cannot be removed. In some scenarios, you may want to reinstall TCP/IP to return the TCP/IP stack to its original state. You can use the Netsh.exe utility to reset the TCP/IP stack to the same conciliation that it was when you first […]

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