Read through the
- Symantec documents for SEP upgrades for specific versions
- Release Update Features and/or Release notes documentation
- see if there are any issues reported in SEP forums or on internet, for the version that you are planning to upgrade to
- After getting through understanding of the upgrade version, you can follow below steps to proceed with the upgrade:
Upgrade steps:
- Backup location: C:Program FilesSymantecSymantec Endpoint Protection Managerdatabackup
- Verify that current/existing setup is up-to-date
- Use dbvalidator.bat
- Verify that two sites are replicated latest with no errors
- See if there are any Liveupdate errors C:Program FilesSymantecLiveUpdate
- Check C:Program FilesSymantecSymantec Endpoint Protection Managertomcatlogs if there are any errors
- Verify client-server communication by modifying few policies and checking policy version numbers on clients
- · Ensure you hold latest and working copy of DB backups
Upgrade Procedure:
- Delete Replication at both the sites
- Exit SEP consoles
- Stop SEPM service
- Ensure sufficient disk space is avail,
- Disable admin install restrictions/policies like below: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftwindowsInstaller
- Check install log with name SEP_INST.LOG in %temp% folder if install takes very long time. Log example: C:Documents and Settingsgunnalag-adminLocal SettingsTemp2SEPM_INST.LOG
- Upgrade Install screencast of SEP upgrade from MR2 to MR3
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