SEP: Internals of Reporting Component

About logged events from your network (from admin guide): Symantec Endpoint Protection pulls the events that appear in the reports from the event logs on your management servers. The event logs contain time-stamps in the clients’ time zones. When the management server receives the events, it converts the event time-stamps to Greenwich Mean Time (GMT) for insertion into the database. When you create reports, the reporting software displays information < p>about events in the local time of the computer on which you view the reports. Some types of events such as virus outbreaks can result in an excessive number

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Clean upgrade from SAV to SEP Client

Uninstall SAV uninstall SAV through from ARP (Add or Remove Program) uninstall LiveUpdate via ARP and delete LiveUpdate service          C:>sc delete LiveUpdate          [SC] DeleteService SUCCESS          C:> verify all the Symantec and LiveUpdate services got deleted or delete them manually reboot if needed, ideally not necessary. Install SEP push SEP via SMDW with custom client package verify all SEP services are running and client got the latest defs/policies Upgrade SEP/Install Patch: ———————————————————————————— The client cache must be present when you install a patch for Symantec Endpoint Protection 11.x ———————————————————————————— < p>If you install a patch for Symantec Endpoint […]

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SEP: Upgrade SEP Manager

Read through the Symantec documents for SEP upgrades for specific versions Release Update Features and/or Release notes documentation see if there are any issues reported in SEP forums or on internet, for the version that you are planning to upgrade to After getting through understanding of the upgrade version, you can follow below steps to proceed with the upgrade: Upgrade steps: Backup location: C:Program FilesSymantecSymantec Endpoint Protection Managerdatabackup Verify that current/existing setup is up-to-date Use dbvalidator.bat Verify that two sites are replicated latest with no errors See if there are any Liveupdate errors C:Program FilesSymantecLiveUpdate Check C:Program FilesSymantecSymantec Endpoint Protection […]

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