Uninstalling HP ProtectTools Security Manager and DigitalPersona Pro
Scenario: You are upgrading your HP ProBook laptop running Windows 7 to Windows 10 to avail the Free Windows 10 upgrade feature. During the Windows 10, install you’ll be prompted to uninstall both “HP ProtectTools Security Manager” and “DigitalPersona Pro” software as they found to be incompatible with Windows 10. However, when you attempt to uninstall “HP ProtectTools Security Manager” it results in various errors like: This action is not valid for your Operating System This action is only valid for products that are currently installed The msiexec verbose uninstall log reports “MSI (c) (B0:C0) [15:20:43:475]: MainEngineThread is returning 1605” […]
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