Troubleshooting Citrix Pass-through Authentication (Single Sign-On)

Summary This article outlines workarounds and resolutions to specific Citrix pass-through authentication issues (Single Sign-On) with ICA Win32 clients. For Web Interface configuration, see: CTX076838 – Troubleshooting the Desktop Credential Pass-Through Feature General Troubleshooting 1. The "Prompt for Password" option is enabled, it should be disabled, in ica-tcp properties of the Connection tool. If checked and grayed out in Windows 2003, run gpedit.msc and check the following policy under Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Terminal Services > Encryption and Security: Always prompt client for password upon connection. In addition, ensure the “inherit […]

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Troubleshooting the Citrix XTE Service and Errors: There is no route to the specified address … Protocol Driver Error

Symptoms When attempting to log on, the following error message is received: “Cannot connect to the Citrix MetaFrame Server. There is no route to the specified subnet address.” – Or – "Cannot connect to the Citrix MetaFrame server. Protocol Driver Error" Cause The port used by Session Reliability (default port 2598) is not responding. CTX104147 – Explaining ICA Session Reliability, Common Gateway Protocol, on TCP Port 2598. Resolution Verify that the Session Reliability port is reachable. This port is set in the Management Console by default as port 2598 and is configurable. Use the command line utility, Telnet /?. Ensure […]

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Troubleshooting Installation Manager Issues

Source: Troubleshooting Installation Manager Issues  PDF is here   This document applies to: Installation Manager for MetaFrame Presentation Server 3.0 Installation Manager for MetaFrame XPe Installation Manager for Presentation Server 4.0 Installation Manager for Presentation Server 4.0 x64 Summary Installation Manager is a component of the Enterprise Edition of Presentation Server and requires Enterprise Edition licensing. This document is designed to help with troubleshooting the various components of Installation Manager. The Knowledge Center contains several documents on environment specific Installation Manager errors and issues. If this document does not resolve your issue, search the Knowledge Center using more specific keywords […]

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