Category: Citrix

Symptoms Custom icons appear in 8-bit color in XenApp 6. Cause Icons over 32 by 32 pixels and 32-bit color are degraded to 8 bits. Resolution The maximum custom icons should be produced at is 32 by 32 pixels with 32-bit color. This document applies to: XenApp 6.0 for Windows Server 2008 R2 Source: CTX126458 – XenApp 6 Icons Appear in 8-Bit Color – Citrix Knowledge Center

Symptoms The following symptoms have been observed when publishing the seamless explorer.exe application on XenApp 6 for Windows 2008 R2. The session initially begins to connect as normal; after the loading box disappears, the explorer application fails to appear. If the session is viewed in the delivery services console while the application is loading, it first shows as connecting, then disconnected until finally the session disappears. Cause The session exits automatically if the application is not started in time. The explorer.exe application takes a longer time to start as it is integrated in to the windows shell. Resolution This registry […]

Symptoms In a XenApp 6 farm, policies configured within the Delivery Services Console are not applied or applied inconsistently. Cause XenApp farm policy settings are not properly stored in the Local Host Cache on the affected XenApp 6 server. In a multiple server XenApp farm, inconsistency is caused when an application is delivered from more than one XenApp server, one of which has the issue. Resolution CTX126324 – LIMITED RELEASE – Hotfix XA600W2K8R2X64009 – For Citrix XenApp 6.0 for Windows Server 2008 R2 – English “Restarting the IMA Service while the data store is unavailable results in the temporary deletion […]