Category: Citrix

XenApp Plug-in for Windows (32/64 Bit) Featured Articles Citrix ICA Virtual Channels Backgrounder Citrix Quick Launch How to Deploy and Configure HDX MediaStream for Flash Change Language: English Deutsch Español Français 日本語 한국어 繁體中文 简体中文 Русский Change Language: English Deutsch Español Français 日本語 한국어 繁體中文 简体中文 Русский Change Language: English Deutsch Español Français 日本語 한국어 繁體中文 简体中文 Русский Change Language: English Deutsch Español Français 日本語 한국어 繁體中文 简体中文 Русский Loading tabs… Updates Technotes Documentation Tools Learning Videos UpdatesEN * Limited release hotfixes, build announcements, and other privileged articles are not visible unless you sign in. Public Hotfixes View all (1 […]

Problem Definition It is not possible to launch applications from Web Interface or from the online plugin. The following error occurs. "Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. The Citrix XenApp server you have selected is not accepting connections." In the farm there are provisioned and non-provisioned servers. Only sessions that launch on the provisioned server are affected. Troubleshooting Methodology It was noticed that sessions launched using an ICA client directly on the provisioned servers themselves did not show the problem. However, any session launched from a […]

Symptoms The following error message appears: “The server certificate received is not trusted (SSL Error 61).” This error message suggests that the client device does not have the required root certificate to establish trust with the certificate authority who issued the Secure Gateway server certificate. However, you determine the required root certificate is present and downgrading to an earlier version of the ICA Client resolves the issue. Cause SSL Error 61 can occur when the server certificate is not compliant with the instructions in RFC 3280 regarding the Enhanced Key Usage field. According to section 4.2.1.13 of the RFC (Extended […]