CTX115648 – Error: The network connection to your application was interrupted – Citrix Knowledge Center

Symptoms

A published application does not start and the following error message appears:

“The network connection to your application was interrupted. Try to access your application later, or contact technical support.”

The preceding error occurs only if pass-through is enabled on the ICA client.

If explicit authentication is used then there are no error messages.

Causes

Following might be the causes for the preceding issue:

• Licensing issues could be preventing the user to connect to the application
• Issues with Kerberos authentication

Resolution

To resolve the preceding issue, complete one of the following procedures:

• Resolving Licensing Issues
• Resolving Kerberos Authentication Issues

Resolving Licensing Issues

Refer to the Knowledge Center article CTX564283 – Troubleshooting 1003 and 1004 Terminal Server Licensing Errors to troubleshoot the possible licensing issues.

Resolving Kerberos Authentication Issues

To fix issues related to Kerberos authentication, complete the following procedure:

1. Disable Kerberos on the ICA client.
2. Set SSPIEnabled = Off in the wfclient.ini file in the Program Filescitrixica client folder and in the user’s profile in the Documents and SettingsusernameApplication DataICAClient folder.
3. Close and open the ICA client.

This document applies to:

• Presentation Server 4.0 for Microsoft Windows 2003
• Presentation Server 4.5 for Windows Server 2003
• XenApp 5.0 for Windows Server 2003 x86
• XenApp 5.0 for Windows Server 2008 x64
• XenApp 5.0 for Windows Server 2008 x86
• XenApp 6.0 for Windows Server 2008 R2
• XenApp 6.5 for Windows Server 2008 R2
• XenApp Fundamentals 3.0
• XenApp Fundamentals 6.0 for Windows Server 2008 R2

Source: CTX115648 – Error: The network connection to your application was interrupted – Citrix Knowledge Center