Citrix Client: Connect Failed…Unsupported Function with Internet Explorer

While connecting to ICA session, Citrix client results in “Unsupported function” error message as shown below:

image

Environment:

  • Windows 7 x64 SP1
  • Internet Explorer 10 (IE10)
  • Citrix Online Plug in v12.3

Cause:

Its found that when using Citrix Online Plug in v12.3 with IE10, Citrix connections fail with “Unsupported function” error message.

Fix:

Upgrade Citrix Client to a latest version, that is Citrix Receiver 4.1 as of now.

 

 

Alternatively, you can failover Browser version to IE8 and still use Citrix Online Plug in v12.3.

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