Evaluate Citrix GoToMeeting Web Viewer

Citrix has announced today the availability of a new capability in GoToMeeting (GTM) software called Web Viewer.  With this capability users/attendee can join GTM without downloading and installing the GTM client desktop software.  Here is a quick evaluation of how to have this feature enabled for your GTM accounts and how would it look like.

System Requirements for GTM Web Viewer Feature:

  • Supported Browsers:
  • Firefox 4.0 or newer
  • Internet Explorer 7.0 or newer
  • Chrome 5.0 or newer
  • Safari 3.0 or newer
  • Flash Player 10.2 or newer (attendees will be prompted to install or upgrade if needed)
  • JavaScript enabled 
  • My Evaluation Environment

    • Browser: IE8                                                                                                                   image
    • Flash Player 14 ActiveX for IE image
    • JavaScript Status                                                                                                     image

     

    Enabling Web Viewer Option for your GTM account:

    • Login to your GTM account
    • Navigate to Settings > Click “Enable Web Viewer for attendees” under Web Viewer section as shown belowimage
    • Since then your attendees can join your meeting without having to deal with GTM client software download and install issues.

     

    Joining GTM using Web Viewer:

    • To explicitly test Web Viewer, please have GTM client desktop software uninstalled, if it’s already existing on your system
    • Ensure Flash Player is installed and also Java Script is enabled in your browser settings
    • Launch your Browser and access the GTM Meeting Web URL (provided in your GTM invite request)
    • That’s all, you’ll have the GTM Web Viewer launched within your browser as shown belowimage
    • You have Full Screen Option that pops out the GTM from the Browser window and gives you a seamless experience.
    • Web Viewer prompts you to “Switch to the desktop version” for all features that are unavailable in Web Viewer version.image
    • You view Attendees and Chat options in from the icons in navigation paneimage image
    • There is NO VoIP Audio support yet and for which you’ll again be prompted to switch to the desktop versionimage
    • You can leave the Meeting by Clicking “Exit”                            image

    Resources:

     

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