You’ll receive below error on Citrix Licensing server where internet access to Citrix.com is unavailable. The alternate is to download a .Lic file from Citrix.com site and then import it on such a license server.
Error Id: XDDS:519481AC
Exception:
Citrix.Console.Models.Exceptions.ScriptException Unable to connect to the citrix.com service to obtain your license entitlements. Verify that your Internet connection is operational, or try again later.
at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.CreateException[T](ExecutionResults`1 results, ICmdletExecutionHost host)
at Citrix.Console.PowerShellInteraction.CmdletExecutionMethods.Execute[T](ISdkCmdlet`1 sdkCmd, ICmdletExecutionHost host, Boolean allowFailover)
at Citrix.Console.PowerShellSdk.LicensingService.Scripts.GetEntitlementsForLicenseKeyScript.RunScript()
at Citrix.Console.PowerShellInteraction.PowerShellScript`1.Run()
at Citrix.Console.PowerShellSdk.LicensingService.PSLicenseService.GetEntitlementsForKey(String licenseKey, String wslAddress)
at Citrix.Console.Licensing.UI.Dialogs.DownloadLicensesDialogViewModel.<>c__DisplayClassc.<ShowLicensesHandler>b__b()
at Citrix.Console.CommonControls.ProgressDisplay.ProgressWindowOperation.PerformOperation()
at Citrix.Console.CommonControls.ProgressDisplay.ProgressWindowViewModel.PerformAction(Action operationComplete)
DesktopStudio_ErrorId : CitrixConnectionFailed
Sdk Error Message : CitrixConnectionFailed
Sdk Error ID : Citrix.PowerShell.LicensingAdminStatus.CitrixConnectionFailed,Citrix.Licensing.Admin.SDK.Commands.GetLicEntitlementsCommand
ErrorCategory : NotSpecified
DesktopStudio_PowerShellHistory : GetEntitlementsForLicenseKeyScript
10/14/2013 7:52:41 AM
Get-LicEntitlements -AccessCode ‘CTX34-V6LHG-FXV9T-6CXF4-FGXG3’ -AdminAddress ‘https://w2k12srv1.rwdc.lan:8083′ -CertHash ‘bYdFZpIphI5lVqg7o7JIq4HAmYl3gD2PGH7IS/JBk/4hDWayXtd9Vy0hxrSeP/PaqGWeqKNBHlHd+3K3/jFJoA==’
Get-LicEntitlements : CitrixConnectionFailed
+ CategoryInfo : InvalidOperation: (Get-LicEntitlements:String) [Get-LicEntitlements], InvalidOperationException
+ FullyQualifiedErrorId : Citrix.PowerShell.LicensingAdminStatus.CitrixConnectionFailed,Citrix.Licensing.Admin.SDK.Commands.GetLicEntitlementsCommand
