Day: September 13, 2011

Problem Definition A customer has a Citrix Presentation Server 4.0 with Hotfix Rollup Pack 6 located in France. The SQL data store is located in the USA. At first, it was reported that IMA would not start on this server .These errors were observed in the event viewer. error EV ID 3609 "Failed to load plugin ImaFileSs.dll IMA_result_failure" – And – “The server running MetaFrame Presentation Server failed to connect to the Data Store.EV ID 3614 Error – IMA_RESULT_DBCONNECT_FAILURE The database is down or there is a network failure.” Troubleshooting On further discussion, it was observer that, if IMA was […]

Summary When using the Access Management Console after a fresh installation or an upgrade, when you run discovery, the discovery task completes but does not show the Xenapp farm. The Access Management Console might display other notes but not the farm. The problem is attributed to a bad .NET install. Requirements Access Management Console 4.7.1 – 5.0.02 Procedure When using Citrix Xenapp 4.5 or 5.0 for Windows 2003, the latest version is Access Management Console 4.7.x. The installation information for the same is available in Knowledge Center article CTX126734 – Delivery Services Console 4.7.2 – English . When using Xenapp […]