Symptoms
The session does not log off properly and stays on the client’s screen as a black box. After several minutes, the session eventually logs off.
Resolution
Refer to the following Microsoft Knowledge Base articles:
This document applies to:
- MetaFrame Presentation Server 3.0 for Microsoft Windows 2000
- MetaFrame Presentation Server 3.0 for Microsoft Windows 2003
- MetaFrame XP 1.0 for Microsoft Windows 2000
- MetaFrame XP 1.0 for Microsoft Windows 2003
- Presentation Server 4.0 for Microsoft Windows 2000
- Presentation Server 4.0 for Microsoft Windows 2003
- Presentation Server 4.0 x64 Edition
- Presentation Server 4.5 for Windows Server 2003
- Presentation Server 4.5 for Windows Server 2003 x64 Edition
- XenApp 5.0 for Windows Server 2003 x86
Source: Troubleshooting Slow Logoff