June 29, 2011 – Page 4

June 29, 2011Windows Technologies

Troubleshooting Windows Unexpected Restarts and BSOD’s

Your computer restarts, and a critical error message is logged in the event log: Log Name: System Source: Microsoft-Windows-Kernel-Power Event ID: 41 Level: Critical Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. The Details tab shows the following information: EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress true PowerButtonTimestamp 129165039139928187 Note The values for the Stop error BugcheckCode and the BugcheckParameters can vary. Back to the top CAUSE The kernel power Event ID: 41 error is generated under different […]

June 29, 2011August 12, 2014Desktop

SEP version prior to MR4 MP2 running on Windows Servers can cause Network Issues

The SEP (Symantec Endpoint Protection) version prior to 11.0.4202 (MR4-MP2) running on Windows Servers can cause Network Issues listed below. Microsoft has documented all of the possible issue, symptoms and their causes. The fix proposed is to upgrade your SEP version to the latest possible RU5 or above. KB 961293 Unable to access Shares "The specified network name is no longer available" when Symantec Endpoint Protection prior to 11.0.4202 (MR4-MP2) or Symantec Antivirus 10.2 are installed on a Windows 2003, 2008 or 2008 R2 Server KB 961654 A file sharing connection to a Windows Server 2008-based server drops unexpectedly […]