CTX105955 – How to Check In a User Dump that Full Page Heap was Enabled – Citrix Knowledge Center

Summary Technical Support may ask customers to enable full page heap on specific Citrix executable files such as ImaSrv.exe to troubleshoot heap corruption issues. However, customers sometimes think they have enabled full page heap, but in fact they did not. Technical Support needs to check that the user dump sent was generated when full page heap was enabled. Procedure Open WinDbg. Verify that FileSymbol File Path… dialog contains the path to Microsoft Symbol Server: srv*c:symdownstream*http://msdl.microsoft.com/download/symbols Open the dump and execute the following command: !gflag Check the output: 0:001> !gflag Current NtGlobalFlag contents: 0x02000000 hpa – Place heap allocations at ends […]

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