Citrix Web interface 5.0 through 5.3 is not compatible with .Net 4.0 on a Windows 2008 Server

Symptoms Web Interface site displays the message "The requested string could not be found" and gets into an infinite loop. The Web Interface is hosted on a Windows 2008 server with .Net 4.0. Cause Web Interface is not compatible with .Net 4.0. Resolution It is currently recommended not to install .NET 4.0 on a Windows 2008 Web Interface server that is using Web interface 5.0 through 5.3. If you cannot uninstall .Net 4.0 then complete the following steps for each of the affected sites: Open Internet Information Services (IIS) Manager. Click on the Web Interface site with the issue. Select […]

Read more

Citrix XenApp Troubleshooting Client Time Zone Issues

Summary When Client Time Zone (CTZ) is enabled, the client passes its time zone information (NOT the Clock time) to the server. The server obtains the clients time zone information (GMT, daylight saving, and so on) and compares it with its own time zone information. If it is different, the server stores the clients’ time zone information in the registry. When the server and client have the same time zone (both EST): HKey_Users<<User-SID>>SoftwareCitrixSessionTimeZone1 “UseRegTimeZone”=dword:00000000 When the server (EST) and client (PST) have different time zones: [HKEY_CURRENT_USERSoftwareCitrixSessionTimeZone1] "Display"="Pacific Standard Time" "Dlt"="Pacific Daylight Time" "TZI"=hex:e0,01,00,00,00,00,00,00,c4,ff,ff,ff,00,00,0a,00,00,00,05,00,02,00,00, 00,00,00,00,00,00,00,04,00,00,00,01,00,02,00,00,00,00,00,00,00 "UseRegTimeZone"=dword:00000001 A time zone hook is […]

Read more

List of XenApp 6.5 Service User Accounts and Default Permissions

XenApp Service Account Privileges Updated: 2011-06-24 These tables provide information about the services installed by default with XenApp, their accounts, associated permissions, and privileges. XenApp Services Overview This table lists the display name for the service, which is the name that appears in the Services panel. When the display name and the service name differ, the table provides service name in (parentheses). The Dependencies column lists the system components, such as Windows services, Citrix services, or drivers, on which the service depends. The Dependencies column also includes subdependencies that might not appear on the Dependencies tab for the service. Licensing […]

Read more